Shipping policy
At Jen Wayne Market Place, we strive to deliver your orders quickly and efficiently while ensuring your items arrive in perfect condition.
Processing Time
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All orders are processed within 2–4 business days (excluding weekends and holidays).
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Custom orders (such as personalized T-shirts or aprons) may require an additional 2–3 business days for production.
Shipping Rates & Delivery Times
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Standard Shipping (5–7 business days)
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Express Shipping (2–3 business days)
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Free standard shipping on orders over $50
Note: Delivery times are estimates and may vary due to factors beyond our control such as carrier delays or holidays.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.
Shipping Locations
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We currently ship within the United States.
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International shipping is available to select countries — rates and times vary. Duties and taxes may apply.
Lost or Damaged Packages
If your order arrives damaged or does not arrive at all, please contact us within 7 days of the estimated delivery date at support@jenwaynemarketplace.com. We will work with you to replace or refund your order.